8 Ways to Use Executive Coaching

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Executive coaching is driven by the specific needs of the user. It is not a one-style fits all tool. It can be highly effective when tailored to an individual; but, the results can be further leveraged when extended to all key players in a leadership group. Here are a few ways that an individual or organization would benefit from executive coaching:

1. Succession grooming: Coaching can accelerate the development of high performing mid-level managers. In the course of an organization’s life there is a natural ebb and flow of old and new talent in and out of the organization and its leadership ranks. To ensure the continued success of the organization, succession coaching ensures that sufficient attention is given to future leadership development.

2. Leadership team development: Combine individual and team coaching for the senior leadership team. The combined approach allows senior executives to identify their own growth goals, but also to implement a process which supports their responsibility for developing their subordinate managers.

3. Performance coaching: Pre-empt the need for expensive executive search and outplacement processes. In many cases, the cost of a new hire can be two or three times more expensive than an executive coach. A good executive coach certainly can help narrow the gap between the actual and desired performance of a borderline manager.

4. Interpersonal skills development: Pre-empt the loss of high performers who are abusive to peers or subordinates. There are many stories to be shared about former successful executives whose careers were derailed because of a “personality clash.” One such story involves an executive who was forced to confront his abusive personality only after his entire staff walked out on him during one of his “name-calling” meetings. When they refused to return until he changed his approach, he screamed like a baby! Not every case mirrors this extreme, but some high performers come pretty close to it.

5. Business etiquette grooming: Offer personalized coaching for highly talented individuals with underdeveloped social skills. It is noticed more often than it is discussed, but the lack of business or social etiquette can derail a career as quickly as a harsh or lackluster personality. Since 80% of communication occurs through body language and the subtlest gestures, we know that success in business requires a combination of technical know-how and personal presentation skills. Executive coaching can offer a safe approach to developing those skills and confidently using them in demanding situations.

6. Promotion support: Give just-in-time support for newly promoted senior managers. Executive coaching can help the manager build a strong foundation to support his or her goals, identify the critical success factors involved in achieving and sustaining those goals, and serve as a sounding board for decision making early on in the new job. Coaching support at the initial stage of a job promotion accelerates the manager’s learning curve and self-confidence.

7. Transition management: Facilitate individual and team efforts to make the transition to new cultural expectations. Transitions are opportunities for great strides forward but also pose significant dangers. Transitions can include a new management team taking over an organization or division, or an existing management team dramatically refocusing and restructuring its operation. Having a skilled, loyal transition team to support you while you are forming or rebuilding your permanent team can make a critical difference to the success of the endeavor. 

8. Conflict resolution: Help key performers who are clashing with each other develop mutual understanding and trust. It makes sense that intelligent people will disagree from time to time about how certain missions will be accomplished. However, when the conflict threatens the collaborative efforts of a team, the situation must be addressed before ongoing resentments destroy the team. Executive coaching can be structured to ameliorate the differences that create conflict between people who need to work together and strengthen the team for continued success.

Once its purpose and function is understood, intelligent decisions can be made about how executive coaching can be used to answer your or your organization’s needs. Inquire here.

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Ms. Uman also works with teams: the interplay of one-on-one coaching with members of a team while simultaneously focusing on team dynamics has helped her clients develop collaborative behaviors and increase trust among team members, improve personal and team accountability, and improve productivity by individuals and the team as a whole. Ms. Uman specializes in gender dynamics within teams, woman-managed teams, and teams where women are in the majority. She helps these teams identify the behaviors that undermine others, and develop both an attitude and behaviors that help the team members and leaders become more powerful and effective.

As a certified organizational consultant, Ms. Uman specializes in conducting organizational assessments and developing reports that illuminate the patterns and themes of organizational behavior, enabling organizations to move positively and effectively into a successful future.

As an organizational trainer, Ms. Uman designs, develops and conducts a broad array of workshops including leadership development, teambuilding, career development, running effective meetings, and managing gender differences. She has received the certification as a Professional Certified Coach (PCC) designated by the International Coaching Federation.

Her clients include:

  • Crestline Hotels
  • Georgetown University
  • Intelligence Community
  • National Cancer Institute, National Institute of Health
  • JBS International
  • Russell Reynolds Associates
  • American Psychological Association
  • Software Engineering Institute

Ms. Uman holds a B.A. in Sociology from the University of Wisconsin in Madison, a Master’s in Education from the University of Maine, and certificates in Organization Development and Leadership Coaching from Georgetown University. Her experience includes serving as an instructor at George Mason University, Georgetown University, Northern Virginia Community College and Mt. Vernon College. She is certified in aa array of assessments, including the Myers-Briggs Type Indicator® (MBTI) EI.20 (Emotional Intelligence) and EI 360, Change Management (Prosci) and was also certified by William Bridges and Associates to conduct workshops and provide consulting services on managing organizational transitions.

As a coach, Mandeep brings this experience, and his fundamental belief in each person’s innate abilities, to create the non-judgmental and energized space for leaders and teams to truly get in touch with what is important to them, and rev up the energy and momentum to make it happen.  His clients take ownership of their own power. They also leverage their own observations to get deep insights into what’s holding them back and then break those habits.  A number of his clients have reported their work together has been transformative.

In addition, these leaders and teams begin to accept the world as it shows up, rather than the way they wish it would.  That accepted, they hold the courage of their convictions pragmatically, communicate their vision authentically and directly, and set about influencing the people, networks and systems of which they are part to create the enabling environments within which their organizations, projects and people succeed.

Mandeep considers himself extremely fortunate to have had the opportunity to express his passions through two completely different careers separated by two decades.  The path of transition has been bumpy and fascinating, and has provided Mandeep the direct experience and insights which make him the coach he is.

Mandeep is also an Executive Coach with the American University Key Executive Leadership Programs.

As a consultant, Mandeep facilitates interventions with senior leadership teams, helping them surface key issues and create jointly owned action plans to solve them. He is adept at uncovering unclear, missing or misaligned roles and accountabilities, business process gaps, and unspoken organizational agreements on topics that are undiscussable.  Mandeep can create environments within which teams bring up the elephant in the room.

Mandeep has a background that spans 35+ years of hands-on experience creating, and facilitating the creation of, solutions to complex problems involving multiple stakeholders.  In his career, he has worked internationally, across cultures and organizational boundaries, to build IT Systems, reengineer business processes, provide organizational and innovation consulting services, nurture client and employee relationships, and grow companies in roles spanning coaching, facilitation, individual contribution, and project, line and executive management.  He has done this within large international organizations, federal and local governments, non-profits, consulting companies, and start-ups.

MANDEEP’S CLIENTS have included a wide range of organizations:

  • Government & International Organizations: The World Bank Group; DFAS, EPA, FBI, FEMA, ICE, NIC (National Institution of Corrections), OCC, TSA, USSS; Fairfax County, VA.
  • Non-profit: US Green Building Council
  • Private Sector: Allegis Group, Phelan Hallinan & Schmieg, Progeny Advanced Genetics, Turner Construction (US); Applied Materials (USA, China & Taiwan); Grupo Elektra (Mexico); Tata Chemicals, North Delhi Power Limited, Samsung, IBM and  Konkan Railways (India); and EFI (USA and India).


  • Georgetown University Certification in Leadership Coaching (CLC)
  • ICF Professional Certified Coach (PCC)
  • The Leadership Circle Profile (LCP) & Collective Leadership
  • Hogan Assessments (Hogan Personality Inventory [HPI]; Hogan Development Survey [HDS]; Motives, Values, Preferences Inventory [MVPI])
  • Emotional and Social Competence Inventory (ESCI);
  • DiSC Assessment


  • MBA, Indian Institute of Management (IIM), Calcutta
  • BSEE, Indian Institute of Technology (IIT), Kharagpur